Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 8, 2025
Information We Collect
Information You Provide
- TikTok video URLs that you submit for transcription
- Contact information when you reach out to us through our contact form
- Feedback and communications you send to us
Information Automatically Collected
- Usage data and analytics (page views, time spent, features used)
- Device information (browser type, operating system, screen resolution)
- IP address and general location information
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide and improve our transcription services
- Process your video transcription requests
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience
- Detect and prevent fraud or abuse of our services
- Comply with legal obligations and protect our rights
Important: We do not store or retain the video content you submit for transcription. Videos are processed in real-time and immediately discarded after transcription is complete.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (analytics, hosting, customer support)
- Legal Requirements: When required by law, court order, or government request
- Safety and Security: To protect the rights, property, or safety of TokiTranscript, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with user notification)
Data Security
We implement appropriate security measures to protect your information:
- SSL/TLS encryption for all data transmission
- Secure servers with regular security updates
- Access controls and authentication measures
- Regular security audits and monitoring
- Data minimization and retention policies
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our services and user experience
- Provide relevant content and features
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Contact Us About Privacy
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Email: privacy@tokitranscript.com
- Website: Contact Form
We will respond to your privacy-related inquiries within 30 days.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify users through our website or email (for material changes)
- Provide a summary of key changes when appropriate
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.